a) ALL QUOTATIONS ARE GIVEN FREE . ALL THE PRICES ARE QUOTED FOB
IN US DOLLARS.
b) The supplier reserves the right to periodically revise the prices.
Each new price quotation automaticaly supersedes previous quotations
and orders placed after publication will be charged in accordance
with the new prices.
c) The placing of an order becomes a contract of sales when either
a written confirmation or an invoice for the order is dispatched
by the supplier to the purchaser.
a) Delivery is deemed to take place as from the supplier's store.
b) All goods prices are inclusive of packing and phytosanitary
c) Orders will be sent by airfreight on a CIF basis to an international
airport to be advised by the purchaser.
d) When placing an order the purchaser must state his name and
address, name of airport, state and country where the goods are
to be delivered.
e) Goods are exported by airfreight.
Goods are also exported by express courrier DHL.
Once seeds are handed over to the method of carriage requested,
responsibility and ownership passes to the purchaser. It is the
responsibility of the purchaser to request adequate insurance coverage
to our nusery losses or damages to the seeds during the transport.
Our nursery is not responsible and liable for losses or damages
to the seeds done by the shipping carrier. All complaints must
be done to the carrier at delivery in case of apparent or concealed
It is the responsibility of the client to inspect the package upon
arrival and file a claim with the carrier if damaged is found.
The insurance of the carrier will handle all claims. We do not
control the carrier's operation and embarkement and are not liable
for losses or damages made by the carrier or its employees.
Your order is important to us. Please allow 1 to 3 weeks from the
date orders are received and confirmed.
RETURNS AND COMPLAINTS:
For all returns, you must first of all contact us to get a : Return
of Merchandise account. We shall refund cost of seeds only. Shipping
cost will not be refundable. After 7 days followed the reception
of goods by the client, we can not accept any returns or provide
refund being that our goods may be affected by local climate (
in such conditions as cyclone, snow, cold ..) handling of the goods
from the carrier to the final customer, we do not have any control
Complaint concerning faulty consignment, discrepencies in weight
or number of goods must be lodged with our company within 7 days
after receipt of the goods and in writing.
When the periods allowed for complaints as laid down in this article
is not observed then the supplier is no longer liable for the goods
Payment must be made in advance or in the case of approved and
SHIPPING, PACKAGING AND HANDLING COST:
The client will be responsible to select the proper shipping method.
We provide the best rates for shipment by air, as our national
airlines Air Mauritius serve wide range of destination, as well
as British Airways, Air France, South African Airlines, Emirates